There's a chapter in my book, Conflict in the Workplace Causes and C
ures that is called "The Tyranny of Pleasantness." I mention it now, because of a disagreement with my HOA about the use of our complex Yahoo group account. I strongly believe we should be able to communiate problems with each other, and a member of the board (actually the wife of an ex-board member) calls it "complaining" and things we shouldn't do it.
But, I posted a problem I was having asking if anyone else was having it, and got about ten replies of the same problem. That means it is complex-wide (we are only 81 units) and important for the HOA to deal with. They think it is individual problems.
My message here: It is important to communicate - to express issues - not bury them because you want to "go along to get along."
Read the chapter in my book. Better yet, read the book.
Labels: comunication, Conflict, Conflict in the Workplace, HOA, problem solving